Digital Site Services and Delivery Lead

At Hovione, we help partners turn scientific innovation into medicines that reach patients around the world. For more than 65 years, we have connected science and technology to scale complex ideas into high-quality and innovative solutions that truly make a difference.

As an international Contract Development and Manufacturing Organization (CDMO), we support the development and manufacture of drug substances, intermediates and drug products across the full life cycle. We are globally recognized for our leadership in specialized technologies such as Spray Drying and Continuous Tableting. But what truly sets us apart is not just what we do — it is how we do it: with purpose, care, collaboration and a deep commitment to doing the right things right.

Our people are the reason for our success. We are a global and diverse team of more than 2,600 team members across Europe, the USA and Asia, bringing together different experiences and perspectives to help our partners to overcome complex challenges. We believe that an inclusive environment — where everyone, regardless of background, identity or ability, is respected, heard and empowered to contribute — is essential to drive innovation, ensure quality, and secure long‑term sustainable success.

And as we grow, so do the opportunities for our people to develop, broaden their perspectives and build meaningful careers. Because at Hovione, better starts with those who choose to make a difference every day. Will you be one of them?

The Digital Site Services and Delivery Lead is responsible for leading IT services across manufacturing sites, ensuring reliable, compliant, and high-quality IT infrastructures and service delivery. The role also supports coordination of site services across the broader network, working closely with Global Infrastructure & Operations teams to align delivery of platforms, standards, and initiatives. A key aspect of the role is balancing global consistency with local site operational needs, ensuring enterprise standards are applied effectively while supporting site-specific requirements and delivery. In addition, the role contributes to the effective management of the Infrastructure & Operations function, including planning, governance, and continuous improvement activities.

Federated Coordination Across Sites

• Support coordination of service delivery and demand across sites globally, working in partnership with local site IT leads.
• Facilitate alignment in the implementation of global platforms, standards, and initiatives.
• Promote knowledge sharing and adoption of best practices across sites.
• Act as a key interface between Global I&O and site teams, ensuring consistent communication, and execution.
• Partner with Cybersecurity, Compliance, Quality, and central IT teams to ensure site services meet regulatory and audit expectations.

Delivery of Projects, Standards & Services

• Ensure effective local delivery of global infrastructure initiatives and projects.
• Oversee implementation of enterprise platforms and infrastructure standards across sites.
• Coordinate site-level execution of changes, upgrades, and deployments.
• Act as a senior escalation point for major incidents and service issues impacting sites.
• Partner with Digital Business Partners to gather site business requirements and support solution delivery through local site IT leads.

I&O Functional Leadership & Governance

• Support the planning and execution of Infrastructure & Operations roadmaps and priorities.
• Contribute to portfolio and demand management processes, ensuring alignment between site needs and global initiatives.
• Support budget planning and cost management for site services and infrastructure.
• Oversee and coordinate audit remediation activities and CAPA tracking within the I&O scope.
• Contribute to the ongoing operation and continuous improvement of the I&O function, including governance, reporting, and performance management.

• Bachelor’s degree in Information Technology, Engineering, or a related discipline. (mandatory)
• Certifications in IT service management, infrastructure, or manufacturing IT/OT. (desired)
• Extensive experience (typically 10+ years) in IT Infrastructure & Operations roles within complex or regulated environments. (mandatory)
• Demonstrated experience leading site-based IT services or manufacturing IT environments, including multi-site or distributed teams. (mandatory)
• Experience with IT/OT convergence and digital manufacturing initiatives. (desired)
•  Experience managing MSPs and multi-vendor delivery models. (desired)
• Experience working in a federated or matrix organization. (desired)
• Experience managing audits, compliance, or CAPA processes. (desired)

Hovione is a proud Equal Opportunity Employer

Inclusion and diversity are key to us. We are committed to creating an inclusive recruitment experience and welcome applications from all qualified candidates. If you require any reasonable accommodation or support during the application or interview process, please contact us, and we will be happy to assist.

Notice to Agencies and Search Firms Representatives
Hovione does not accept unsolicited résumes from agencies or search firms for this job posting. Any resumes submitted to Hovione by a third-party agency or search firm without a valid written and signed search agreement will become the sole property of Hovione. No fees will be paid if a candidate is hired for this position as a result of an unsolicited referral. Thank you for your understanding.