Import/Export Specialist

About Hovione

At Hovione, we help partners turn scientific innovation into medicines that reach patients around the world. For more than 65 years, we have connected science, technology, and manufacturing to scale complex ideas into high-quality and innovative solutions that truly make a difference.

As an international Contract Development and Manufacturing Organization (CDMO), we support the development and manufacture of drug substances, intermediates, and drug products across the full life cycle. We are globally recognized for our leadership in specialized technologies such as Spray Drying and Continuous Tableting. But what truly sets us apart is not just what we do — it is how we do it: with purpose, care, collaboration, and a deep commitment to doing the right things right.

Our people are the reason for our success. We are a global and diverse team of more than 2,600 team members across Europe, the USA, and Asia, bringing together different experiences and perspectives to help our partners to overcome complex challenges. We believe that an inclusive environment — where everyone, regardless of background, identity or ability, is respected, heard and empowered to contribute — is essential to drive innovation, ensure quality, and secure long‑term sustainable success.

And as we grow, so do the opportunities for our people to develop, broaden their perspectives, and build meaningful careers. Because at Hovione, better starts with those who choose to make a difference every day. Will you be one of them?

The Import/Export Specialist is responsible for coordinating and executing export operations and associated logistics processes, ensuring compliance with all applicable regulations while enabling the efficient and timely delivery of goods to customers.

This role plays a key part in managing documentation, interacting with internal and external stakeholders, and ensuring accurate information flow across systems (e.g., SAP). The specialist acts as the final link in the supply chain, requiring strong communication, negotiation, and problem-solving skills to manage pressures from multiple stakeholders and ensure business continuity

Export & Logistics Operations

• Coordinate and execute export shipments (core, non-core, intercompany), ensuring full compliance with regulations and customer requirements
• Interpret customer contracts and define appropriate export processes and requirements
• Manage customs-related activities (e.g., documentation, liaison with customs agents, compliance with destination country requirements)
• Arrange transportation and shipments, ensuring alignment with timelines and operational needs
• Ensure correct application of Incoterms and transport regulations, including dangerous goods when applicable

Documentation & Systems

• Prepare, verify, and manage all documentation required for international shipments (e.g., invoices, certificates of origin, transport documents)
• Ensure accuracy and completeness of all import/export documentation
• Maintain and update relevant systems (SAP, CRM) with shipment plans, status and changes (e.g., delays, route changes)
• Maintain customer master data and shipment records in SAP

Stakeholder Management

• Act as the main point of contact for export-related topics with internal stakeholders and external partners (freight forwarders, customs brokers, customers)
• Communicate effectively with customers, including leading calls to explain shipment status, challenges, and solutions
• Manage internal expectations and push back when required, balancing business needs with operational constraints

Planning & Monitoring

• Track shipment performance and proactively manage risks (e.g., delays, missing goods)
• Maintain up-to-date shipment plans and KPI reporting
• Ensure efficient flow of goods and information across the supply chain

Compliance & Continuous Improvement

• Ensure all activities comply with GMP, HSE and internal procedures (SOPs, COPs, etc.)
• Maintain up-to-date knowledge of international trade regulations and customs requirements
• Identify and propose process improvements to enhance efficiency and reliability

Collaboration & Knowledge Sharing

• Support training of team members and stakeholders on import/export processes and regulations
• Collaborate cross-functionally to ensure alignment and operational excellence

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Education & Experience

• Degree in Business Administration, Supply Chain, Logistics, or related field
• Typically 3–5 years of experience in import/export or logistics operations (B2B environment preferred)
• Experience in manufacturing and/or regulated industries (e.g., pharma) is an advantage, but not mandatory

Technical Knowledge

• Good understanding of export processes, customs regulations and documentation
• Knowledge of Incoterms, transport requirements, and international shipping practices
• Familiarity with SAP (or other ERP systems) and supply chain processes is desirable
• Understanding of GDP/GMP environments is a plus (can be trained)
• Languages
• Fluency in English (mandatory)

Key Skills & Competencies

• Strong communication and stakeholder management skills
• Ability to negotiate and manage conflicting priorities under pressure
• Problem-solving mindset with strong attention to detail
• Ability to make decisions and manage risks in a dynamic environment
• Team-oriented with a proactive and solution-driven attitude

Resilience and ability to operate effectively as the final point in the supply chain

Hovione is a proud Equal Opportunity Employer

Inclusion and diversity are key to us. We are committed to creating an inclusive recruitment experience and welcome applications from all qualified candidates. If you require any reasonable accommodation or support during the application or interview process, please contact us, and we will be happy to assist.

Notice to Agencies and Search Firms Representatives

Hovione does not accept unsolicited resumes from agencies or search firms for this job posting. Any resumes submitted to Hovione by a third-party agency or search firm without a valid written and signed search agreement will become the sole property of Hovione. No fees will be paid if a candidate is hired for this position as a result of an unsolicited referral.