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- Responsible for overall sales, promoting and supporting the organisation’s services portfolio.
- Activities include developing and implementing sales strategies; managing and growing existing customer relationships; and monitoring customer and competitor activity and industry trends.
- Builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision makers at a biotech and large pharma accounts.
- Identify, develop and close new sales opportunities with existing customers.
- Creates demand for Hovione’s CDMO services.
- Adapt departmental plans and priorities to address commercial challenges.
- Proactively communicate and support departmental managers as needed.
- Achieve sales targets and ensure project delivery for assigned portfolio of customer accounts.
- Build internal network within Hovione and customer accounts.
- Lead negotiations of CDAs, Master Service Agreements and Commercial Supply Agreements for allocated accounts in close collaboration with the Regional and/or Senior Directors in Sales
- Coordinate with the global regulatory, production, quality, supply chain and R&D groups to provide a superior level of customer service.
- Analyze data, including demand forecasting, within Hovione´s Customer Relationship Management system for Europe to ensure accurate forecasting and reporting.
- Identify complex market trends and demands and proposing ideas for new technology and services.
- Monitor customer account and market activity and provide concise and insightful analysis on customer dynamics, market developments and competitor activity.
- Optimize the relationship with established clients through both strategic and tactical means including Key Account Plans, Account Growth Plans, Periodic Business Reviews, client visits and Satisfaction Survey Action Plans
- Attend and represent Hovione at key Trade Shows
- Carry out assigned tasks and duties in a safe manner, in accordance with instructions, and to comply with environmental, health & safety rules/procedures, regulations and codes of practice.
- Participate in Global Automation projects, supporting the implementation of new or upgraded systems and their lifecycle
- Develop and maintain system standards
- Incorporate new solutions for digital innovation
- Introduce or propose new objectives to have a continuous improvement
- Collaborate and support site automation; promoting proven best practices and standards
- Maintain and develop standards, procedures and specifications for systems hardware, software, interfaces, and data acquisition in compliance with internal and external guidelines
- Define system architecture and infrastructure requirements
- Define system interface and integration standards
- Develop and review specifications, testing document templates, as well as internal and standard operating procedures (IOP, SOP)
- Collaborate with site Automation to support exchange proven practices and standards
- Collaborate on internal / external audits and inspections
- Follow HSE program, participate in PHA, FMEA and HAZOP
- Defines and implements business processes that assess overall performance, identify business drivers, benchmark against relevant KPIs, identify improvement opportunities and promote business process optimization.
- Defines, produces timely and challenges reports that address performance against budget, profitability, cost, efficiency and risk.
- Prepare, monitor and control the annual departmental budget under responsibility to ensure expenditure is in line with the company business plan
- Administer all departmental financial and operational information in the appropriate systems
- Develop and monitor business performance metrics for the department, acting as a partner of managers and directors and understanding the department or area strategic challenges
- Execute regular and specific complex reports for the department related with operational and financial KPIs, as requested by managers and directors
- Conduct forecasts with financial and operational information
- Support project managers within the department, analyzing project costs to ensure that budgeted costs are in compliance
- Conduct specific analysis related with the department, improving data reporting and analysis
- Provide financial and accounting advice to directors and managers within the department
- Master controlling processes and tools
- Manage complex projects/ analysis with significant impact on business
- Make quality and timely decisions based on multiple sources of data
- Manage risk and uncertainty; anticipate and escalate roadblocks in order to prevent deviations to the goals
- Execute professional activities in compliance with GMP and HSE guidelines, internal and external requirements as well as promote the implementation and maintenance of Hovione´s policies, systems and procedures (COPs, HBR, SOPs and others)
Perform qualitative and quantitative analyses of compounds, including drug substances, drug product intermediates and drug product. Recommend the analytical characterization package (Chemical, physical, performance) and control the quality and accuracy of the data in compliance with legislation and regulatory standards of Quality, HSE and cGMP policies. Promote the scientific excellence and innovation in the Analytical area and contributes with technical expertise to expand the Intellectual Property, product and technology portfolios.
- Perform project analytical tasks for complex projects: e.g., method development, method and specification creation; method transfer, protocols and reports preparation.
- Solve complex project analytical problems
- Determine the amount of work/effort that is required to accomplish a scope of work and propose solutions that meet and exceed the Client’s expectations
- Discuss actively with customers on technical and scientific issues
- Supervise the activities of less experienced colleagues in the work group
- Prepare and discuss complex product specifications
- Conduct and supervise analytical investigations and contribute in the definition and implementation of corrective actions
- Support audits and client visits
- Evaluate and approve materials, supplier/qualification
- Provide training internally and to other areas as required
- Master Analytical Chemistry processes and tools
- Manage complex projects/ analysis with significant impact on business
- Make quality and timely decisions based on multiple sources of data
- Manage risk and uncertainty; anticipate and escalate roadblocks in order to prevent deviations to the goals
- Execute professional activities in compliance with GMP and HSE guidelines, internal and external requirements as well as promote the implementation and maintenance of Hovione´s policies, systems and procedures (COPs, HBR, SOPs and others)
- Carry out assigned tasks and duties in a safe manner, in accordance with instructions, and to comply with environmental, health & safety rules/procedures, regulations and codes of practice.
- Liaise with Production to assure costs are executed as per plan and assets corresponds to current and future need.
- Liaise with R&D to identify promising upcoming technologies and development of customized grade
- Liaise with the Sales team in the definition of a pricing strategy
- Liaise with Procurement in the implementation of a sourcing strategy
- Managing short-term goals and the product’s lifecycle, assisting in the definition of medium and long term goal
- Implementing and managing changes to ensure customer satisfaction, safety, quality, and area’s performance;
- Developing methods to assess products strengths and identify areas for improvement (Operational excellence, sourcing, RD, etc.).
- Analyzing product risks and proactively proposing solutions;
- Working on strategy with the Marketing Team to define the marketing strategy and offering based on market needs ;
- Reporting on product performance to executive team and directors
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- As subject matter expert you will lead multiple pharmaceutical development projects to ensure effective collaboration between internal & external stakeholders to meet the objectives of Hovione and our clients.
- Developing drug product manufacturing processes for oral drug products, including scale up, technology transfer and design space definition.
- Promote innovation by identifying, evaluating, and recommending new technologies and/or methodologies for Hovione.
- Strive to maintain Hovione as specialists in the field of Oral Drug Product Development through patents and scientific papers.
- Keep up to date with current global trends in the pharmaceutical industry, using this information to identify areas for improvement and opportunities for growth/investments.
- Select, evaluate, and make recommendations for new equipment to ensure practices and methodologies are aligned with state-of-the-art for pharmaceutical development.
- Create a knowledge sharing environment by mentoring the wider team in their experiments and by expanding their technical/theoretical knowledge and experience.
- Lead to the development of new products and services for Hovione and/or for our client base. It may result in ownership of intellectual property such as patents. It is the key driving force of innovation and science in the organization, managing new ideas and innovation across the company.
- Performs qualitative and quantitative analyses of compounds, including drug substances, drug product intermediates and drug product.
- Recommends the analytical characterization package (Chemical, physical, performance) and controls the quality and accuracy of the data in compliance with legislation and regulatory standards of Quality, HSE and cGMP policies. Promotes the scientific excellence and innovation in the Analytical area and contributes with technical expertise to expand the Intellectual Property, product and technology portfolios.
- Be a liaison between the Assessment Group and the client when discussing the scope of work of analytical projects. This includes Technology Transfer Centre (TTC) projects and projects from other sites where his/her input is considered relevant. Determine the amount of work/effort that is required to accomplish a scope of work and propose solutions that meet and exceed the Client’s expectations.
- Work as an advisor for analytical challenges that take place in the global CRD organization.
- Be the analytical contact for all the projects run in the TTC. Participate in team meetings and actively suggest analytical improvements to the work that is required or delivered to a particular client.
- Develop new analytical methods that are scientifically sound for the different projects run in the technical transfer.
- Be a scientific leader in investigations of deviations incurred in the analytical area.
- Support and mentor analytical community at the TTC and CRD and help develop their capabilities, particularly of any direct reports under his/her supervision.
- Work closely with the R&D, QC and QA groups in order to assure that the analytical work done is the most appropriate for the chemistry at each stage of development.
- Promote compliance on Health, Safety and Environment in the area and activities.